Privacy Policy

Last Updated: February 4, 2025

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our yoga classes or programs
• Express interest in obtaining information about us or our services
• Participate in activities on our website
• Contact us via email, phone, or social media
• Fill out inquiry or enrollment forms

The personal information we collect may include:

• Contact Information: Name, email address, phone number, mailing address
• Health Information: Medical conditions, health concerns, physical limitations (only when relevant to providing safe yoga therapy services)
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Emergency Contact: Emergency contact name and phone number
• Demographic Information: Age, gender (optional)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

• Service Delivery: To provide, operate, and maintain our yoga classes, therapy sessions, and wellness programs
• Personalization: To customize yoga programs based on your health needs and goals
• Communication: To send you class schedules, updates, newsletters, and promotional materials (with your consent)
• Safety: To ensure your safety during yoga sessions by being aware of any health conditions or limitations
• Payment Processing: To process your payments for classes and services
• Customer Support: To respond to your inquiries and provide customer service
• Website Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with legal obligations and protect our legal rights

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing companies
• Email service providers
• Website hosting services
• Analytics providers

These service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

3.3 Business Transfers

If Swasthya Yoga Kendra is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Health Information Privacy

We take special care with health-related information you provide:

• Health information is collected only when necessary for providing safe and effective yoga therapy
• Your health information is kept strictly confidential
• Access to health information is limited to instructors and staff who need it to provide services
• We maintain appropriate safeguards to protect sensitive health data
• We will never share your health information without your explicit consent, except as required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage of physical and digital records
• Access controls and authentication measures
• Regular security assessments and updates
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your information
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: [email protected]
• Phone: +91 72590 27880
• Address: Bengaluru, Karnataka, India

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience
• Deliver relevant content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For children's yoga programs, we require parental or guardian consent before enrollment.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

14. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.